Last updated: January 1, 2026
Under data protection regulations, you have the right to request deletion of your personal data. This policy explains how we handle these requests.
Users may request deletion of their account at any time
When a merchant deletes a store from the platform
How we handle buyer information
Email your deletion request to:
Maximum processing time
Deletion requests are processed within 30 days, unless legally required otherwise. You will receive confirmation once your request has been completed.
Account deletion is permanent and cannot be reversed. Make sure to download any important data before requesting deletion.
We may retain data where required by law or legal proceedings
Data may be kept to prevent future fraudulent activities
Limited retention for platform security and integrity
Note: These exceptions are applied narrowly and only where absolutely necessary. We aim to be transparent about any data we retain and why.
For more information about how we handle your data, please review our full privacy and data handling policies.
